IT Support Services
Almost every task in your business depends on the computer network working properly, from entering orders in sales, purchasing, banking, marketing to production and collecting your receivables. Our services are designed to make sure that your network is up 100% of the time. Even in times of disasters or events that are beyond our control, we have designed systems in place to protect your network.
Below is a list of services that are designed with you and your needs in mind:
Business Continuity Planning (BCP)
As the owner or CEO of a small business, everyone looks to you for solution and most of all vision. What would happen if your business could not operate at its location because of a fire or a flood? How long would the business be out of operation?
With a Business Continuity Plan in place, we can get you back in business within hours.
Disaster Recovery Plan
A disaster recovery plan goes one step beyond the BCP. It purpose is to make sure that in case of a disaster things get back to normal as quickly as possible. We draft a plan that is very comprehensive, covering things like staff management, equipment co-location, and many other factors.
Most small businesses don’t have an IT department. If you don’t have technical people on your staff, don’t worry. We will be your IT Department. The best part is we are there everyday, anytime. We don’t take days off. We are there physically, remotely, at night, on weekends, whenever we are needed.
Total Assurance Service Plan
Our total Assurance Serivice plan is a program we are very proud and excited about. It’s a combination of products and services designed to give you peace of mind. Since it costs the same every month, it allows you to budget. (Your accountant will love this.) No surprise bills when the server crashes or a key router malfunctions. It’s all covered under one reasonable monthly fee.
Web Hosting and Development
We can help you with your domains and websites.
IT Project Management
If you plan on relocating, expanding, downsizing or adding remote locations, we can help. Our engineers have years of experience in managing such projects. We will represent you or accompany you in technical meetings to make sure your interests are protected. We document all stages of the project to make sure that no deadlines are missed and nothing is overlooked.
IT Security Audit
You can never be certain that your network is safe without a security audit. No only will a security audit give you a better prospective on your overall equipment, but it will also detect any weakness in your network.
An intruder can use many points of entry to compromise your network. We examine and test everyone of them to make sure that your network is well protected.
IT Site Security
Let us build the best and most secure network infrastructure for your business. In these competitive business environment, you need to feel confortable at night that your proprietary data is safe. The future and viability of your business may depend on it.
Wide Area Network (WAN) Planning and Design
Are your remote users complaining about the speed of the network? Does it take a very long time for them to logon in the morning?
Well, we can help you optimize your network. We have achieve improvement of over 100% in some cases.
If you give us the opportunity, we can help you increase efficiency, productivity and employee moral. And best of all, we can help increase profitability.